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Welcome to the Bareface Help Center. Whether you’re placing your first commission or managing a team order of 50 portraits, you’ll find answers to every step of the process here — from choosing a style to downloading your finished files.

Get Started

Learn how Bareface works and place your first portrait commission

Portrait Styles

Explore all six illustration styles and find the right fit for you

The Process

Follow your portrait from photo submission to final delivery

Team Orders

Commission portraits for your whole team with dedicated support

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How It Works

Bareface portraits are entirely hand-drawn by studio artists — no AI, no templates. Every commission follows a consistent four-stage process.
1

Choose your style and order

Browse the six portrait styles, select your preferred size and add-ons, and complete checkout. You can submit your reference photo at checkout or upload it later via a secure link.
2

Your portrait is hand-drawn

A studio artist is assigned based on your chosen style. They work entirely by hand — capturing your likeness, presence, and character from your reference photo.
3

Review and refine

Your portrait is delivered digitally for review. Two rounds of complimentary refinements are included — request adjustments to styling, composition, or likeness details.
4

Download your files

Final high-resolution PNG and JPEG files (4072 × 3256 px) are delivered to your account for download. Full commercial usage rights are included with every order.

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Frequently Asked Questions

Yes. Every Bareface portrait is created entirely by hand by a studio artist. We use no AI generation, automation, or templates. Your portrait is a genuine original commission.
Individual orders are typically completed in 7–10 business days. Team orders are scheduled based on scope, and a timeline is provided at project initiation.
Every order includes high-resolution PNG (transparent background) and JPEG (white background) files at 4072 × 3256 px, plus a Certificate of Authenticity. An optional layered Photoshop (PSD) source file is available as an add-on.
Yes. Full commercial usage rights are included with every order — covering websites, LinkedIn, marketing materials, presentations, and more. See the Usage Rights page for complete details.
Yes. Orders of 10 or more portraits qualify for team pricing with dedicated support. Learn more about team orders.
Need help with a specific order? Contact our client service team at support@bareface.io or use the contact form. We respond within one business day.